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Travel Agency

Terms and Conditions

GENERAL TERMS AND CONDITIONS

These Terms and Conditions govern your use of the Travel Agency website and the booking of travel services through our platform.

BOOKING AND PAYMENT

All bookings are subject to availability. A booking is confirmed only after full payment has been received. Prices are displayed in the currency indicated on the website and include applicable taxes unless otherwise stated.

CANCELLATION AND REFUND POLICY

Cancellations must be made in writing via email. Refund amounts depend on the notice period provided before the scheduled departure date. Please refer to the specific cancellation terms provided at the time of booking.

TRAVELER RESPONSIBILITIES

Travelers are responsible for ensuring they have valid travel documents, including passports, visas, and any required health certificates. Travel Agency is not liable for any issues arising from inadequate documentation.

LIABILITY

Travel Agency acts as an intermediary between travelers and service providers. We are not liable for any loss, damage, or injury caused by third-party service providers. Travel insurance is strongly recommended.

CHANGES TO ITINERARY

Travel Agency reserves the right to modify itineraries due to weather conditions, safety concerns, or other unforeseen circumstances. We will make every effort to provide suitable alternatives.

PRIVACY

Your personal data is collected and processed in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your information as described therein.

DISPUTE RESOLUTION

Any disputes arising from the use of our services shall be resolved in accordance with the laws of North Macedonia.